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Support is one area where Nero beats Roxio, as it offers 10 days of free support calls. If you don't find answers online, you can send e-mail or start a live chat with a rep during business hours (not on weekends, unfortunately) A tech-support call will cost you a wallet-busting $35 (Monday through Friday from 9 a.m. The site offers an automated support person, Roxann, but she wasn't much help this time she didn't even have information about the new LiveShare feature. You can search the support area of the EMC site for documents and FAQs, but we found only a paltry amount of information about EMC 8. It's time for the company to finally bring the quality of its support offerings in line with that of its products.
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While Roxio has a solid product with Easy Media Creator 8, it doesn't do a good job standing behind it-not uncommon for software providers.
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Some of its tools are more complicated than others, and we'd like to see the included VideoWave movie editor beefed up a lot, but on the whole, Roxio Easy Media Creator 8 is a true bargain at $99.
EMC still handles all types of data, audio, and backup disc creation, and it can juggle a variety of media-related tasks. With its focus on new features, this review only scratches the surface of the suite's capabilities.
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We're surprised that it doesn't offer full MPEG-4 video support, though. Other new tricks for this old dog include DivX import and export and support for HD video. Unfortunately, your computer needs to be on for your friends to access the album, which is a major drawback, especially when you could use free online photo-sharing services such as Sony ImageStation, Kodak EasyShare Gallery, and Flickr. The people you want to share with get an e-mail showing thumbnails of the first 10 photos in the album. To use it, create an album and share it using the Sharing pull-down menu. Digital-camera users know that showing people their photos can be more difficult now than when we simply had prints to pass around. The most welcome is LiveShare, the peer-to-peer photo-sharing app built into Media Manager. But EMC has added some interesting tricks of its own. Unlike EMC, Nero added a media-center interface to its latest version so that those who don't have XP Media Center installed can still enjoy wirelessly accessing their content from the couch. If you're pressed for time or just want to use basic functions, the MyDVD Express tool gets you burning quickly.Įasy Media Creator 8 has not followed Nero 7 in looking for new areas to conquer. Even the audio editor, usually the most inelegant and user-unfriendly part of any suite, is simple here. By maintaining a clear, approachable look across all its apps, Roxio has made the suite even easier to use. EMC definitely triumphs over Nero, its main competitor, in interface design. With this release, EMC looks a bit more like Toast, Roxio's fantastically well-designed media suite for the Mac, which has a clean, white look and a simple control layout (but far less functionality). The clearly organized interface does a good job presenting EMC's multitude of features. You get a list of main function groups (such as Audio and Backup) in the left column and a list of common tasks (Create Audio CD, Copy Disc) on the right. We like how clean and intuitively designed this and the other EMC apps are. When you start Easy Media Creator 8, the redesigned launcher app (Media Creator Home) asks you to select from a list of tasks.
The package comes with a second disc of content, such as templates, that you can use after you've installed the program and restarted your computer. If not, you can take the express lane and select the default installation. If you want to control which of the included apps get installed, choose the Custom option. Installing Roxio Easy Media Creator 8 is a simple and fairly quick process for such a large program.
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